GeneralGPS

shipping my xbox360 pro to microsoft for repairs?

well, i my 360 keeps freezing my games so i called up microsoft they told me to send it in i got the emails with the label and other stuff but i waited a 6 days and didn't get a box so i asked on here and someone said i gotta get my own well, the gps my parents ordered came in a pretty big box for it lol so i used it and packed up my x360 in it and i put the label on it the label has my address and name and even my phone number at the top corner with the address for the repair center at the center just like amazon.com's label(thats were we got our gps from) so, my dad is gonna take the box to ups tommorow morning u think tis ok i used my own box? if i get theirs, i will keep it, wat else lol oh, and i hear that if they can't fix my 360, they will send me a new one. a few problems with that tho when i called em, they asked me they needed my serial # to register it. i gave it to them which they found out i still had a warranty on it from how r they gonna know tis mine if they send me a different one?(the serial # was used to register it to me so...) funny how i am hoping to get back an elite with a 120gb drive lol oh cool, lol ty i guess that dream is gone lol atleast i will get a new pro at the very least it could be worse(i could not have a warranty on my 360)

Public Comments

1. Microsoft will send you back the same exact model that you sent them. if you gave them a pro, you will get a new pro. if you gave them an elite, you will get a new elite. and if you sent in ur xbox 360 because of red ring of death, or freezing that will eventually turn into red ring of death, 9 out of 10 times, they will give you a new xbox 360 because they know that the console the you had was bad, so they wont give you yours back, or a refurbished one; they'll giv you a new console, that has a new Serial #. and the warranty will automatically be transfered to your new console as well as the registration. no worries about sending it in your own box. i did the same thing and no probs. i sent mine in mid-June, and got it back July 9. hope this helps and gets best answer